Rated 3.5 out of 5 by 4reviewers.
Rated 1 out of 5 Bathing in a swamp We checked into the hotel in the late evening.When my wife prepared to take a before bed shower we found 9 inches of evidently the previous guests bath water "standing" in the tub. Immediately above the 9 inch water line around the tub was a 2' "ring" of what appeared to be soap film and dirt.We were tired, unpacked, and undressed and really not prepared to "move" to another room.We thought the swamp would surely drain overnight!Wrong!!!!The next morning the swamp was still at its previous level, needles we avoided the bathing experience.The final insult was the toilet would not "flush" so you can imagine the result of my mornings visit to the toilet "hanging over us" when we repacked and left the room.We advised the "acting" manager of the stay's experience which is another story of incompetence.The shuttle service to BWI was perfect! January 27, 2015
Rated 5 out of 5 by jake5682 Great place great place to stay was here for 6 nights Breakfast was ok but everything else was great January 23, 2015
Rated 4 out of 5 Recently Opened Property I would have given the overall experience an 'excellent' rating if not for a few opening-related missteps and my inability to attend the traditionally great breakfast Comfort Inns provide.I honestly feel any future stays at this property will most likely receive the highest rating possible!.A big selling point for this property is the airport shuttle. When all Choice Hotels properties listed for the BWI area are filtered by the airport shuttle amenity only this property survives.Front desk staff MICHELLE and SHAMANE exhibited five star customer service skills!!! January 21, 2015
Rated 4 out of 5 by Geminpa Just Opened I stayed at the hotel as it had just opened. There were a few minor things that needed to be taken care of. The staff were great and the room was awesome. I'll definitely stay again and bring my pet. January 16, 2015